If you need a prescription or have to see a doctor during the COVID-19 outbreak and are quarantined or don’t want to leave the safety of your home you can have a telehealth consultation with a registered Australian doctor using your phone or computer. What do I do if I need a doctor, but I don’t want to go to a clinic?
What is telehealth and how does it work?
Telehealth is a safe and secure solution to connecting patients with doctors, especially during COVID-19.
With an increasing number of Australians in self-isolation it is a medical service providing critical access to quality health care.
13 DOCTOR has doctors able to provide medical advice to people around the country which it vitally important when the health system is working to cope with the coronavirus.
How can 13Doctor help you?
Telehealth doctors at 13 DOCTOR can help in many ways:
PPRESCRIPTIONS: If you need a new prescription you can organise a consultation and have a prescription emailed to you or your local pharmacy.
MEDICAL CERTIFICATES: Our doctors can provide a real-time consultation and organise a medical certificate to be issued should one be required. All of our doctors are registered with the Australian Health Practitioner Regulation Agency (AHPRA) as required by the Medical Board of Australia.
REAL-TIME CONSULTATION: If you are unwell and need to see a doctor, the team at 13 DOCTOR can arrange for an online video consultation or phone call to discuss your symptoms and provide medical advice.
How does it work?
- Book online to see and speak to a doctor
- An email and SMS is sent confirming the doctor has your booking and an estimated appointment time
- The doctor sends an SMS with a link for you to click to start your secure video consult
- Any prescriptions or medical certificates are emailed to you
We hope we were able to answer ‘What do I do if I need a doctor, but I don’t want to go to a clinic’.
13 DOCTOR works to support your health and wellness 7 days a week.