Online doctor appointments have boomed over the past few years and will more than likely continue to grow into an integral part of the medical industry. However, there is still a lot of uncertainty involved as people navigate this new style of doctor appointments. Here are some of the most common questions people have about online doctor appointments.
What are the benefits of an online doctor’s appointment?
The traditional need to physically visit a doctor’s office is being redefined by the growing popularity of online medical consultations. This shift offers a range of advantages, not only for patients but for the healthcare system as a whole.
- Convenience: Eliminates the need for long appointment waits.
- Versatility: Addresses a wide range of medical concerns effectively.
- Minor health inquiries: Handles minor health questions and non-urgent medical matters.
- Relief for medical facilities: Eases congestion in medical facilities.
- Accessibility: Provides a more accessible way for people to receive medical advice.
- Patient-centred approach: Adapts the medical field to changing patient preferences and needs.
- Modernisation: By embracing online appointments it allows the medical field to stay current.
Can I choose a male or female doctor?
Of course. Just like a regular appointment, you are welcome to request who you want to talk to. While it may be quicker to have an appointment with the first available doctor, you are certainly allowed to request this if it makes you more comfortable.
Can I obtain a referral to see a specialist?
Yes, you can obtain a referral to see a specialist if the doctor feels it is necessary. Just as with a normal in-person consultation, this can be discussed with the online doctor. Getting a referral over the phone can streamline the process for you and allow you to see a specialist a lot quicker than if you were to wait for an in-person appointment.
What technology do I need to have a video or phone consultation?
Everyday devices such as a smartphone, tablet or desktop computer can be used for most video or phone consultations. It’s also a good idea to be in a quiet room with minimal distractions so that the online appointment can feel like an in-person appointment.
Where will my script be sent?
Patients can request the doctor send the script to their nursing home/aged care facility or to their closest pharmacy and they will then be notified when it is ready for collection. As all medical facilities run differently, it’s important to check with them first. With 13 Doctor, patients can download the free Tonic App and choose a pharmacy that is closest to them, and Tonic will then send the script to that pharmacy for collection.
How should I prepare for the appointment?
You can help get the best from the doctor by:
- Speaking clearly so your voice can be picked up by the microphone
- Looking at the camera so you can achieve good eye contact with the doctor
- Talking about your medical history and current symptoms/condition
- Being willing to ask questions
How do I book an online doctor’s appointment?
Simply visit the doctor’s website to make your booking, and you’ll have an option to choose an online consultation rather than an in-person booking. It’s usually not necessary to phone, but you can do so if you want further information.
13 DOCTOR has the best phone doctors on hand
Trust 13 DOCTOR for secure online access to experienced, compassionate Australian doctors who actually listen. We’re not trying to hurry up the appointment just so we can squeeze another one in. We want to help you. Our phone doctors listen to your problems and work with you to solve them. We bridge gaps in rural and remote areas, providing accessible healthcare for everyone. Wherever you are in Australia, book a telehealth consult with our doctors for improved health outcomes.
Online telehealth services like 13 Doctor can assist in navigating symptoms and provide access to a medical professional from the comfort of your own home. With appointments available seven days a week, making a conscious effort to stay on top of your health has never been easier. Contact us today.